Frequently Asked Questions

Need help or have some questions for us? Below are frequently asked questions, you may find the answer for yourself.


What is the status of my order?

You will receive a notification of your order after the order is placed. We will also contact you for confirming the order.

Where do you ship?

Shipping and delivery is limited to within 10Kms radius. However we suggest you check the delivery pincode to make sure the area is serviceable before placing the order.

Is the delivery free of charge?

Delivery will be free of charge for orders above 500 and a nominal fee will be charged for order value below 500.

Can I cancel or update my order?

Yes. Call 9745613322 for cancellation of orders provided the items are not yet dispatched.

How long will it take to deliver my order?

Usually we try to deliver all orders the same day itself. You will receive a call from our representative to update the exact time of delivery. If you have any questions regarding your order you can call or whatsapp us on 9745613322.

What payment methods do you accept?

We accept all major cards (debit/credit), net banking, COD and UPI. COD will only be applicable on select orders.

How is the return processed?

Once an order is cancelled the refund will be processed in 7 days time (online fund transfer).

How do I contact the customer service?

You can call us or whatsapp on 9745613322 or write to us on

Can I exchange an item and what is the exchange policy on delivery orders?

Exchange will be available on items having any product manufacturing defect without any extra charge.

Can I schedule my order to a specific time?

Yes, you definitely can schedule the delivery as per your convenient time. You will be receiving an order confirmation call from our representative during which you can inform the scheduled time for delivery.

What is a monthly repeating order?

Monthly repeating orders are items you would like to purchase every month. You give us the list, schedule the date and we will deliver the items every month on the specific date at your doorstep. You save cost and time.

Can I update or cancel my monthly repeating order?

You can update or cancel your monthly repeating order anytime by giving us a call on 9745613322.

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